Policy - Creations by Zee

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Questions about your order?

    Please contact me if you have any problems with your order.

    Privacy policy

    At Creations by Zee, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit and make purchases from our Etsy shop.

    Information We Collect:
    When you interact with our Etsy shop, we may collect certain personal information, including:
    Your name
    Your email address
    Your shipping address
    Your billing information (if applicable)
    We collect this information to process and fulfill your orders, provide customer support, and improve your shopping experience.

    Use of Information:
    We use the collected information for the following purposes:
    To process and fulfill your orders
    To communicate with you about your purchases and provide customer support
    To improve our products and services
    To personalize your shopping experience
    To comply with applicable laws and regulations
    Information Sharing:
    We do not sell, trade, or disclose your personal information to third parties, except as necessary to provide our services. We may share your information with trusted service providers who assist us in operating our Etsy shop, such as shipping companies. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect its confidentiality.

    Data Security:
    We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure.

    Your Rights:
    You have the right to access and update your personal information. You may also choose to unsubscribe from our promotional communications at any time by following the instructions provided in the emails or contacting us directly.

    Third-Party Links:
    Our Etsy shop may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

    Changes to this Privacy Policy:
    We may update or modify this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our Etsy shop. We encourage you to review this Privacy Policy periodically for any updates.

    If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of our Etsy shop, please contact us through the Etsy messaging system.

    Last updated: July 19, 2023

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